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The foundation for our distinguished image and values is our award-winning customer service team. Our team is distinctly well suited for premier operations with unique requirements. With our diverse, multi-lingual team and new executive management, serving more than 1.6 million patrons a year, GTMSI is committed to exceeding our clients expectations.
Our team brings an average of 30 years experience in the key disciplines of customer service and human resources. |
Peggy Mann
Peggy Mann, a 26 year veteran in the aviation Industry, began her career in 1978 with American Airlines. During her 17 years with American, she served in various management roles in reservations, passenger service and ramp operations at DFW Airport. Peggy then accepted a general manager’s position with Globe Aviation Services where she was responsible for over 650 employees and all aspects of Globe’s daily airport operations in addition to airport security for the DFW Int’l. Airport terminals. She was then promoted to Manager Southern Region, where she was responsible for all service operations, customer service delivery, interfacing with FAA/Airline/Airport officials and executive management, budgets, and all aspects of employee relations. |
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