From humble beginnings in Brooklyn, New York, Alvin Brown dreamed of a career in aviation. As a child, he studied the airplanes taking off and landing at JFK International, memorizing aircraft types, airline emblems and take-off and departure times.
After graduating with a degree in Aviation Management from prestigious Embry-Riddle University – the nation’s premier aviation institute – he began his own upward climb through the airline industry. In a series of career-expanding moves, Alvin learned every aspect of airline and airport management. By 1997, Alvin had attained a senior position with AMR, parent company of American Airlines, at DFW International Airport, where he developed the company’s distinctive WOW leadership and management program.
Along the way, he earned a master’s degree in Human Resources Management from New York Institute of Technology, an MBA from Letourneau University and a doctoral degree in Urban Affairs and Public Administration from the University of Texas at Arlington.
Alvin Brown comes to GTMS with an unparalleled background in airline services, business management and team-building skills. As the visionary force behind today’s GTMS, Alvin sees an outstanding opportunity to help airline partners create the kind of worldwide passenger lounge experience that airlines need to maintain a competitive advantage in today’s fast-growing industry.
Regional Manager - US
As Regional Manager for GTMS, Trevor Way leads the day-to-day operations of GTMS lounges across the United States, bringing to life the vision of the organization. This includes development and implementation of standard operating procedures, KPI's, financial accountability and analytics, and developing vendor and partner relationships. Way joined GTMS from a 15-year career in hospitality management with companies like Chick-fil-a and Applebees, as well as experiential marketing for organizations such as the US Army, HBO, Volvo, Energizer, and the Arizona Lottery. He joined the GTMS management team in 2015 after selling his successful restaurant delivery business to an industry leader.
Way brings a focus on "Rockstar" customer service to the GTMS team, as well as a passion for developing team members and streamlining operational systems. He also brings an experience with fiscal management and accountability, innovation, problem solving and measured risk taking - all to achieve excellent customer satisfaction and bottom line improvements.
Director of Client Relations
A senior executive with GTMS since 2005, Kim Wiemuth brings decades of experience in corporate communications, marketing and human resources experience to the company. Equally important, her rapid rise through the ranks of major airlines and global freight and logistics companies gives her an in-depth understanding of the transportation industry.
At GTMS, Wiemuth is responsible for upholding the company’s high standards for client relations and customer satisfaction, and for ensuring that GTMS remains the leader in the markets we serve. Her work with executives at the highest levels gives her keen insights into the demanding needs of today’s premier travelers.